Template Support
If you need help with your template you’ve come to the right place! Browse the FAQs to see if you can find an answer. If you’re still stuck, use the form below to submit a support ticket!

Squarespace template
FAQs
-
Due Today Creative templates are crafted specifically for fitness and wellness professionals! With years of experience working on the marketing team of a big fitness brand in New Zealand, I understand what it takes to create a website that truly connects with your audience.
That said, each template is fully customisable. So if you've done your brand strategy, the user experience and site structure will still serve you well, even if you choose to adapt the design to fit a different industry!
-
As soon as your purchase is complete, you’ll get instant access to the Design Lab, so you can start exploring tutorials and resources right away!
Within 48 hours, we’ll send you an email with instructions about your template and an invitation to access it.
-
Of course! Squarespace is one of the most user-friendly website builders out there, making it the perfect choice for beginners and web designers alike. When you purchase a template, you’ll get instant access to the Design Lab tutorial library, which provides a comprehensive overview to help you easily navigate Squarespace.
That said, you’ll still need to set aside some time to learn the ropes, but once you do, you’ll be able to update your website anytime you need to!
And start building trust and authority with regular blog posts, lead magnets and email lists!
-
Absolutely! All of my templates are built in Squarespace 7.1 with Fluid Engine, which is a flexible drag-and-drop editor that makes it easy to create beautiful, responsive layouts. With Fluid Engine, your website’s design automatically adjusts to fit different screen sizes, so it looks great on desktop, tablet, and mobile.
Squarespace also has a built-in Mobile Editor, which allows you to preview and fine-tune the mobile version of your site. This ensures that all the important details—from images to text and buttons—are optimized for smaller screens, so your visitors will have a seamless experience no matter how they view your website.
-
Yes! My Squarespace templates are designed to follow SEO best practices in layout and structure, giving you a strong foundation for search engine visibility.
Since the templates are built just like any other Squarespace website, you’ll have full control over your SEO. You can optimise your site through strategic content, such as adding relevant keywords, naming images appropriately, and using descriptive URLs across your pages.
I’ve included a detailed SEO checklist in your template resources, walking you through the key steps to help your website rank well. If you’d like to dive deeper into SEO, you can also purchase my 5-part SEO Guide, which covers more in-depth principles and strategies to help boost your site’s performance.
If you’re moving from an existing website, you might see a temporary dip in SEO performance. This is common whenever a site is redesigned, but by following my SEO checklist, using the 5-part guide, and using consistent URLs, your site’s ranking should stabilize and start to improving.
-
Due to the digital nature of templates, all sales are final and non-refundable. Once a template is purchased, it’s yours to customise and use, and I’m unable to offer refunds or exchanges.
However, I want to make sure you feel confident with your purchase! If you have any questions before buying, please reach out! I’m here to help you find the right fit. Plus, every template comes with 30 days of email support to guide you through the setup process if you need it.
Reach Out
For support with your template, fill out the form below to open a ticket. I’ll do my best to get back to you as soon as possible!
Please note, this is for template specific inquiries, please use the contact page for general inquiries!